WellDrobe Privacy Policy
The short version: WellDrobe needs your wardrobe photos to style you, so they are stored in your account and sent to AI providers when you use AI features. We use analytics and crash reporting to improve the App and push notifications if you allow them. We do not sell your data, we do not show ads, and your photos are not used to train AI models. You can permanently delete your account and data from Settings at any time.
This Privacy Policy explains how WellDrobe: AI Outfit Stylist (“WellDrobe” or “the App”) and its website welldrobe.teqergy.com handle information. The App is developed and published by Teqergy, an independent app studio based in Türkiye (“Teqergy”, “we”, “us”). Teqergy is the data controller for the personal data described below.
1. Information you give us
- Account details. When you create an account we receive your email address and, depending on how you sign in (email, Sign in with Apple or Google), your name. If you use Sign in with Apple you can hide your email address.
- Wardrobe content. Photos of your clothes and accessories, the item details we derive from them (such as type, color and season), outfits you save and what you mark as worn.
- Photos of you. Full-body photos you upload for virtual try-on and selfies for color analysis.
- Style profile and requests. Preferences you choose (for example gender, body type and style), and the occasions or questions you type into styling features.
- Support messages. Anything you send us by email.
2. Location and weather
If you allow location access, the App uses your device location to fetch the local weather forecast so outfit suggestions fit the conditions. Location is only accessed with your permission, and you can turn it off in iOS Settings › Privacy & Security › Location Services; the App still works without it.
3. AI styling features and your photos
Outfit suggestions, fit checks, color analysis, virtual try-on, AI scans and styled looks are produced by AI models. When you use these features, the relevant photos and text are sent to our AI service providers — including an AI image processing provider for image generation and editing — to produce your result. Images must be accessible to the provider while they are processed.
- Your photos are not used to train AI models and are never sold.
- Uploaded and generated images that you do not save to your wardrobe are deleted automatically after 90 days.
- You can delete any photo in the App at any time.
Please avoid uploading photos of other people unless you have their permission.
4. Finding where to buy
When you use Outfit Finder or ask where to buy a missing piece, a description or image of the item is sent to a third-party product-search provider to find matching products. If you open a retailer’s link, that retailer’s own privacy policy applies.
5. Analytics and crash reports
We use an analytics service to understand how features are used (for example which screens are opened and which features are used), and an error monitoring service to receive crash and error reports so we can fix problems. These tools receive device and app information and a pseudonymous identifier; if you are signed in, events may be associated with your account ID. We do not use them for advertising, and we do not track you across other companies’ apps or websites.
6. Notifications
If you allow notifications, we use a push notification service to deliver push notifications (for example reminders or product updates). This service receives a push token and basic device information. Reminders you set inside the App are scheduled locally on your device. You can turn notifications off at any time in iOS Settings › Notifications.
7. Purchases and subscriptions
Subscriptions and in-app purchases are sold and billed by Apple through the App Store. We never receive your card or bank details. We use a subscription management service to check which purchases are active on your Apple ID so the App can unlock Premium features; this service receives purchase receipts and an app-specific purchaser ID. You can manage or cancel subscriptions at any time in your Apple ID settings.
8. Service providers
We use the following processors to run WellDrobe. Each receives only the data needed for its purpose.
| Provider | Purpose | Data involved |
|---|---|---|
| Cloud hosting and database provider | Backend: sign-in, database and file storage | Your account details and the content you save in the app |
| AI image processing provider | AI image generation and editing (try-on, styled looks) | The photos and outfit images you submit to image-generation features |
| Analytics service | Product analytics (how features are used) | In-app events such as screens viewed and features used, a pseudonymous identifier, app version, device model, OS version, and approximate location derived from your IP address |
| Error monitoring service | Crash and error reporting | Crash and error reports (stack traces and the app events leading up to an error), device model, OS version, app version, and IP address |
| Push notification service | Push notifications | Push token and push subscription ID, device model, OS version, language, time zone, app version, IP address, and whether a notification was delivered or opened |
| Subscription management service | Subscription and purchase management | An app-specific purchaser ID, purchase receipts and transaction history, app version, device model and OS version, country/storefront |
| Third-party sign-in providers | Optional sign-in | Your name, email address and sign-in account ID, if you choose this sign-in method |
| AI model providers | Image analysis and styling text | Photos and text you submit to AI features |
| Product-search provider | Finding where to buy items | Item descriptions or images you search for |
| Weather-data provider | Local forecast for outfit suggestions | Your location at the time of the request (if permitted) |
| Apple | App Store purchases and Sign in with Apple | Purchase records; your Apple ID name/email if you use Sign in with Apple |
9. Legal bases
We process personal data to perform our contract with you (providing the App and the features you ask for), on the basis of our legitimate interests (keeping the App secure, fixing crashes and understanding which features are used), and on the basis of your consent where it is required (for example push notifications, photo or microphone access, and location). You can withdraw consent at any time in iOS Settings.
10. How we share data
We do not sell your personal data, and we do not share it with data brokers. We share data only with the service providers listed in this policy, who process it on our behalf and only to provide their service, or when we are legally required to do so.
11. How long we keep data
We keep your account and wardrobe for as long as your account exists. Images not saved to your wardrobe are deleted after 90 days. Analytics and crash data are kept for a limited period and then deleted or aggregated. When you delete your account in Settings, your account and the content linked to it (including your wardrobe photos, outfits, try-on images and style profile) are permanently deleted from our systems. This is a real deletion, not a deactivation, and it cannot be undone. We keep only limited records where the law requires it (for example purchase records held by Apple).
12. International transfers
Some of our service providers are located outside Türkiye and the European Economic Area, including in the United States. Where personal data is transferred internationally, we rely on the safeguards available under applicable law, such as standard contractual clauses or your explicit consent where required by the Turkish Personal Data Protection Law No. 6698 (KVKK).
13. Your rights
Depending on where you live, you have the right to access the personal data we hold about you, correct it, delete it, restrict or object to its processing, receive a copy in a portable format, and withdraw consent at any time. These rights are provided by, among others, the Turkish Personal Data Protection Law No. 6698 (KVKK, Article 11) and the EU/UK General Data Protection Regulation (GDPR). To exercise them, email hello@teqergy.com. You may also complain to your local data-protection authority — in Türkiye, the Personal Data Protection Authority (KVKK).
14. Children
The App is not directed at children under 13, and we do not knowingly collect personal data from children under 13 (or the higher minimum age that applies in your country). If you believe a child has given us personal data, contact us and we will delete it.
15. Security
We use encryption in transit (HTTPS/TLS) and rely on established providers that protect stored data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we will notify you and the relevant authorities of a data breach where the law requires it.
16. The website
The website welldrobe.teqergy.com is a static site. It sets no cookies, uses no analytics or advertising scripts and contains no forms. Our website hosting provider processes standard server logs, such as IP addresses and request times, to deliver and secure the site.
17. Changes to this policy
We will update this page — and the “Last updated” date — before any material change takes effect. If a change significantly affects how we use your data, we will also tell you in the App.
18. Contact
Teqergy · Türkiye
Email: hello@teqergy.com
See also: Terms of Use · WellDrobe home