Privacy Policy
Last updated: February 2025
1. Introduction
At WellDrobe, we take your privacy seriously. This policy explains what data we collect, why we need it, and exactly what happens to it — including when you use our AI-powered styling features.
We've written this in plain language so you can actually understand it. If you have any questions, reach us at hello@teqergy.com.
2. What We Collect
Information you give us:
- Your name and email address when you sign up.
- Style preferences and wardrobe details you add.
- Photos you upload for wardrobe or AI styling features.
- Messages you send to our support team.
Information collected automatically:
- Device type and operating system.
- How you use the app — features used, session length.
- Crash reports and performance data to help us improve.
3. Why We Collect It
We only collect what we actually need to run the service:
- To power your personalized wardrobe and outfit suggestions.
- To run AI generation features on your behalf.
- To keep your account secure.
- To improve the app based on how it's used.
- To respond to your support requests.
4. AI Features & Your Photos
We want to be fully transparent about how AI processing works because it involves your photos.
When you use AI generation features, your photos are sent to our AI service partners for processing and generation. This is how all AI styling tools work — the photo needs to reach the AI to produce an output. We only work with established, reputable providers who maintain strict security standards.
AI processing requires photos to be accessible during generation. This is a technical requirement of the AI pipeline, not a design choice. Images are accessible temporarily during and shortly after processing — they are not permanently published or indexed. For this reason, we recommend not uploading photos you consider strictly private.
Your personal photos are not used to train AI models. They are processed to generate your result, and that's it.
Uploaded and generated photos are automatically deleted after 90 days unless you've saved them to your wardrobe. You can delete your photos at any time from within the app.
5. Third-Party Services
To deliver WellDrobe's features, we work with carefully selected third-party providers across these categories:
- Database and account infrastructure.
- AI image generation and analysis.
- Temporary image storage during AI processing.
- App performance and crash monitoring.
These providers handle your data only as needed to deliver their specific service. They are not permitted to use your data for their own purposes or beyond what we specify.
6. We Don't Sell Your Data
We do not sell, rent, or trade your personal information to anyone — ever. We may share data only when required by law, when needed to protect our legal rights, or as part of a business transfer (in which case you would be notified in advance).
7. Keeping Your Data Safe
We use encryption in transit and at rest, and we only work with established, reputable service providers. That said, no system is 100% secure — we cannot make absolute guarantees, especially for data that passes through third-party AI services.
If we ever become aware of a data incident that affects you, we will notify you promptly.
8. Your Rights
You have the right to:
- See what personal data we hold about you.
- Correct anything that's inaccurate.
- Delete your account and all associated data.
- Withdraw consent for photo processing at any time.
- Request a copy of your data in a portable format.
To exercise any of these rights, contact us at hello@teqergy.com.
9. Children's Privacy
WellDrobe is not intended for users under 13. We do not knowingly collect data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.
10. International Transfers
WellDrobe operates globally. Your data may be processed in countries other than your own as part of delivering the service. By using the app, you consent to this as necessary to provide AI-powered features.
11. Changes to This Policy
If we make significant changes, we'll notify you through the app before they take effect. The "last updated" date at the top will always reflect the current version.
12. Contact
Questions, concerns, or requests about your privacy? We're happy to help.